Blog

Webster's defines passion as a strong and barely controllable emotion. It actually causes a visceral, physiological response, so when you're passionate about something, you know it. If you think about it all the time, speak of it too often, and even see it in your...

If you, as owner and founder, are the heart of your business, your staff is the face of it. When employees share your vision and enthusiasm, the help spread your particular brand of magic throughout your community. And employee is most likely the first thing a...

Need extra cash to by new fixtures for your store, provide bonuses to your staff, or gain additional captial? Riding -- or creating --  a trend may be the best way to do that. A trend is defined as "a general direction in which something is...

One of my favorite examples of how a specialty retail store competes on experience is Wonder Works of Charleston, South Carolina. A small chain of four toy stores, it is run by a vibrant and excitable entrepreneur, Christine Osborne. When I take my six-year old...

Small brick-and-mortar shops that rely on seasonal sales are seeking creative ways to avoid last year's bloodbath of discounting, as cash-strapped consumers are expected to gravitate toward big-box and discount retailers. Toy and gift shop Groovy dc rolled out its holiday merchandise in early October—a full...